Senior Associate

Desired Skills and experience

• Experience in an application support or technical support role with strong troubleshooting, problem-solving, and analytical skills.
• Ability to work independently and effectively and to thrive in a fast-paced, high-pressure environment.
• Experience in either C# or Java preferred, to support effective troubleshooting and understanding of application code
• Knowledge of various operating systems (Windows, Linux, macOS) and familiarity with software applications and tools used in the industry.
• Proficiency in programming languages such as Python, and scripting languages like Bash or PowerShell.
• Experience with database systems such as MySQL, Oracle, SQL Server, and the ability to write and optimize SQL queries.
• Understanding of network protocols, configurations, and troubleshooting network-related issues.
• Skills in managing and configuring servers, including web servers (Apache, Nginx) and application servers (Desirable)
• Familiarity with ITIL incident management processes.
• Familiarity with monitoring and logging tools like Nagios, Splunk, or ELK stack to track application performance and issues.
• Knowledge of version control systems like Git to manage code changes and collaborate with development teams. (Desirable)
• Experience with cloud platforms such as AWS, Azure, or Google Cloud for deploying and managing applications. (Desirable)
• Experience in Fixed Income Markets or financial applications support is preferred
• Strong attention to detail and ability to follow processes.
• Ability to adapt to changing priorities and client needs with good verbal and written communication skills.