Customer Service Executive - UCV Finance - Motor Finance - Sales - LUDHIANA - MALHAR ROAD - CSEConfidential • Ludhiana, India
Customer Service Executive - UCV Finance - Motor Finance - Sales - LUDHIANA - MALHAR ROAD - CSE
Confidential • Ludhiana, India
2 days ago
Job descriptionEnd to end customer relationship management including explaining product offerings and resolving sales queries. Cross-selling product offerings to customers. Educates customers with information to build their understanding of issues and capabilities. Goes beyond their day-to-day work to assist customers in a positive manner. Maintaining relationship with assigned dealer. Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc) Interact with operations and credit team in order to ensure smooth processing of loan application. Communication Skill Negotiation Skill Market / Industry Knowledge Analytical Skill Product Knowledge Execution Excellence Customer Centricity Candidates from commerce graduate stream preferred. Should be comfortable to move in the market. Should have learning attitude. Should have bike and license. Good knowledge of RTO (UV) Should have Product Knowledge (UV)
Job Description
Key Objective of the Job :
A Business Development Manager who effectively manage DSE interactions, channel partners and the open market. BDM's responsibilities also include to collaborate with internal stakeholders, including operations & credit teams to ensure efficient loan application processing.
Key Deliverables : Lead Generation
- Generate leads for ILSCV deals through interactions with DSE or through channel partners / open market.
Customer Relationship Management
Dealer Relationship Management
Deal Processing
Internal Stakeholder Management
Education Qualification :
Undergraduate / Graduate in any stream.
Commerce Graduate preferred.
Specialized job competencies :
Functional Competencies
Behavioral Competencies
Hiring Parameters :
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Finance Executive • Ludhiana, India
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