Admission Manager
ConfidentialChennai5 days ago
Job descriptionOversee the entire admissions workflow, ensuring efficiency and a positive experience for applicants. Manage a team of admissions officers or counselors, providing training and guidance to meet targets. Administer and manage all aspects of student applications, including accepting, reviewing, and filtering submissions. Handle all admission inquiries via phone, email, and in-person meetings. Conduct admissions tests, student interviews, and assessments fairly and under strict conditions. Ensure all necessary documents are submitted, and student data is accurately maintained in the school's management information system (MIS) or CRM. Collaborate with the marketing department to develop promotional materials and campaigns. Organize and manage admissions-related events such as open houses, school tours, and informational sessions. Represent the school at educational fairs and other promotional events to attract prospective students. Build and maintain relationships with feeder schools, community partners, and educational agencies. Provide counseling sessions to prospective students and parents, explaining the school's curriculum, facilities, fee structure, and the CBSE stream. Serve as the main point of contact for families throughout the admissions process, providing excellent customer service. Communicate with parents regarding application status, enrollment, and orientation details. Ensure all admission policies, procedures, and student recruitment practices are in strict accordance with the rules and standards of the CBSE Board. Process paperwork for new students and manage student records accurately. Liaise with internal departments, such as academic and finance, to ensure a seamless transition for admitted students. Education : A bachelor's or master's degree in business administration, marketing, or a related field is typically required. Experience : A minimum of 2 to 5 years of progressive experience in an admissions or enrollment management role, preferably in a school setting. Communication skills : Exceptional written and verbal communication skills, including strong public speaking abilities. Interpersonal skills : The ability to build rapport with diverse individuals, including students, parents, staff, and partners. Leadership : Proven leadership and team management experience to motivate and guide an admissions team. Technical skills : Proficiency with admissions software, CRM systems (such as Salesforce), and Microsoft Office. Analytical skills : Ability to analyze admissions data and market trends to make informed, data-driven decisions. Organizational skills : Strong organizational and time management skills with a keen eye for detail to handle multiple tasks effectively. Customer service : A customer-centric mindset with empathy and patience to address the concerns of students and families.
An admissions manager oversees the entire student enrollment lifecycle, from initial inquiry to final admission. The role is a blend of strategy, marketing, customer service, and administration, designed to meet the school's enrolment targets.
Core responsibilities :
1. Strategic planning and execution
- Develop and implement an annual admissions plan to achieve the school's enrollment and retention goals.
- Analyze market trends, competitor offerings, and demographic shifts to formulate effective recruitment strategies.
- Work with the school's leadership to align admissions strategies with the school's vision and financial objectives.
- Track and report key performance indicators (KPIs) and admissions data to senior management.
2. Management of the admissions process
3. Outreach and marketing
4. Parent and student counseling
5. Compliance and administration
Essential qualifications and skills
Salary (ctc) : 4.5 L / Annum + Incentives
Work Location : Sriperumbudur
Skills Required
Leader Ship, Education, Technical Skills
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