(15h Left) Senior Business Analyst

We are seeking an experienced Business Analyst to drive product success through meticulous requirement gathering, stakeholder collaboration, and end-to-end product lifecycle support. This role demands strong analytical skills, proficiency with Agile methodologies, and hands-on experience with tools like JIRA, Figma, and SQL. Ideal candidates will have a background in SaaS, FinTech, or similar domains, with a passion for delivering impactful, user-centric solutions.

Key Responsibilities :

Requirement Elicitation & Analysis

1. Conduct stakeholder interviews, workshops, and JAD sessions to gather functional and non-functional requirements.

2. Perform detailed analysis to understand end-user needs and define clear and comprehensive business requirements.

3. Evaluate current systems / processes and propose enhancements.

Product Specification & Documentation

1. Convert requirements into User Stories, Use Cases, and Acceptance Criteria in tools like JIRA, Planner

2. Maintain Product Backlogs and contribute to Sprint Planning with the Agile team.

3. Create supporting documents such as Process Flows, Wireframes, and Data Flow Diagrams.

Stakeholder Management

1. Collaborate with cross-functional teams including Product Owners, Developers, QA Engineers, and UI / UX Designers.

2. Act as the bridge between technical teams and non-technical stakeholders to ensure mutual understanding.

Product Lifecycle Management

1. Support the entire product lifecycle from ideation to post-launch reviews.

2. Participate in Product Roadmap discussions and strategic planning.

3. Conduct GAP Analysis, Feasibility Studies, and Competitive Benchmarking.

Testing & Quality Assurance

1. Design and execute UAT plans, and support QA teams in developing test cases.

2. Validate product releases and ensure alignment with business goals and compliance standards.

Required Skills & Tools

1. Strong knowledge of Agile (Scrum / Kanban) and SDLC methodologies

2. Expertise in tools like : JIRA, Confluence, Trello

3. Figma, Balsamiq, Lucidchart (for wireframes and workflows)

4. SQL (for data analysis and querying)

5. Excellent documentation, presentation, and stakeholder communication skills

6. Ability to handle multiple projects simultaneously and work in a fast-paced environment

Qualifications

1. Bachelor’s / Master’s degree in Business Administration, Computer Science, Information Technology, or related field

2. 5–8 years of experience in Business Analysis, preferably in a product-based or SaaS environment

3. Professional certification is a plus : CBAP, PMI-PBA, CSPO, or Agile BA certifications

Preferred Domain Experience

1. FinTech, HealthTech, EdTech, E-commerce, or SaaS platforms

2. Working with B2B / B2C product lines