Business Process,Analyst

Job description

We are seeking a meticulous and driven Business Process Analyst to join our dynamic team. You will be a critical member of our new Operational Excellence Team under the Business Operations organization. You will work closely with cross functional teams to understand, analyse, and document processes ensuring our operating rhythm is optimized for performance and scalability. This is a pivotal role in enhancing our operational efficiency and maintaining our data integrity.

Responsibilities :

• Analysis : Analyse to understand business processes, interdependencies, bottlenecks, and tools used to identify areas of improvement.
• Process Documentation : Create accurate documentation of business processes, retrieve and aggregate data from multiple sources, compiling it into a digestible and actionable format streamline workflows and reduce redundancies.
• Stakeholder Collaboration : Engage business stakeholders in constructive dialogues to convert business problems into logic problems that can be solved with data, effective communication, and visualizations.
• Knowledge Management : Maintain an organized repository for documentation and establish process for updating standard operating procedures (SOPs), guidance documents and business policies as directed, to ensure effective and accurate integration of individual processes into the end-to-end operating rhythm.
• Support and Implementation : Provide business process training and create / update supporting content and training materials (e.g., communications, Guidelines, FAQs, presentations, etc.) on new processes and tools.

Qualifications :

What We Offer :

Role :   Business Analyst

Industry Type :   IT Services & Consulting

Department :   Data Science & Analytics

Employment Type :   Full Time, Permanent

Role Category :   Business Intelligence & Analytics

Education

UG :   Any Graduate

PG :   Any Postgraduate

Skills Required

Documentation, Process Mapping, operational control