- Verifying the Docs processed by invoicing team with standard procedure
- Generating periodical compliance reports
- Processing the Internal Branch transfers as per the business requirement
- Work on different audits process of supply chain which involves freight, open Sales / Purchase
- orders, local purchase and shipped status.
- Validation of the documents uploaded in the system with standard procedure
- Serve as liaison with third-party delivery service to coordinate deliveries and resolve problems.
- Provide information and assistance as needed to inventory and warehouse personnel to allow for expeditious processing of damaged and defective merchandise.
- Perform additional duties as required and or requested.
Desired Candidate Profile :
- Bachelors / Master Degree with a minimum of 1 - 4years of experience in INTERNATIONAL
- BPO, specialization in the Order Management is preferred.
- Should be a Quick learner.
- The candidate should have relationship management skills since the job will involve Liaoning with customers and US stakeholders.
- The Candidate should have the ability to multi-task, prioritize and ability to learn more and be flexible.
- The candidate must have excellent interpersonal and communication (verbal written) skills with all levels of employees and management.
- The candidate should have excellent PC skills and should be well versed with Microsoft Products like Excel, Word and Access (optional).
- This job may also require using various applications (Microsoft or others).
- Goal-oriented, motivated self-starter, with excellent organizational skills and Strong problem
Solving skills.
- Strong attention to detail and Good follow up skills.
- Ability to work effectively with other organizations and individuals at all levels with minimal
- supervision and assumes accountability for issues until final resolution.
Role : Non Tech Support - Voice / Blended
Industry Type : BPM / BPO
Department : Customer Success , Service & Operations
Employment Type : Full Time, Permanent
Role Category : Voice / Blended
Education
UG : Any Graduate
PG : Any Postgraduate
Skills Required
Order Management, Relationship Management, Freight, Business Operations, Supply Chain, Bpo