This job offer is not available in your country.

Apply in 3 Minutes : Support Engineer

CC33 Global LimitedIndia

4 hours ago

Job description

Job Title : Support Engineer (1st & 2nd Line)

Location : Bangalore, India

About Us :

At CC33 Global, part of the iCXperience & I-BPO Group, we are setting up our Technology and Software Development Hub in Bangalore as a strategic pillar in our global digital transformation. With 25+ years in customer and patient experience management, we’re driving the future of intelligent automation and real-time engagement.

Key Responsibilities :

Handle first-line and second-line IT support tickets for internal users.
Resolve issues across Postfix, Office 365, Windows Server, and Linux.
Assist with onboarding and offboarding users, including account setup and permissions.
Collaborate with 3rd-line engineers on escalated issues.
Document solutions and maintain knowledge base articles to improve team efficiency.
Monitor systems and respond to alerts or outages as needed.

Requirements :

Experience in first-line and second-line IT support roles.

Familiarity with Postfix, Office 365, Windows Server, and Linux.

Basic networking knowledge (DNS, DHCP, routing).

Strong troubleshooting and problem-solving skills.

Excellent written and verbal communication.

Desirable :

Experience with ticketing systems (ServiceNow, Jira, Zendesk).

Exposure to 3rd-line escalations or advanced system administration.

Scripting skills (PowerShell, Bash, Python) for automation.

Create a job alert for this search

Support Engineer • India

Related jobs

Promoted
New!

▷ Apply in 3 Minutes! Desktop Support Engineer 2

Wings International GroupIndia

Provide desktop support to end-users, troubleshooting and resolving technical issues with their computers, printers, and other peripherals. Install, configure, and maintain operating systems (OS) on...Show moreLast updated: less than 1 hour ago

Promoted

L2 Support Engineer

Insight GlobalNagpur, IN

Experience supporting apps with the following tech stack : Spring boot, Microservices, Java.Experience supporting SQL databases. Experience in L2 IT support, including hardware / software troubleshooti...Show moreLast updated: 14 days ago

Promoted

L1 Support Engineer

SaasAntnagpur, maharashtra, in

The L1 - Support Engineer is responsible for providing high-quality technical support for the Saasant platform to customers, developers and prospects across the World through email, phone interacti...Show moreLast updated: 4 days ago

Promoted

Integration Developer / Application Support Engineer (MuleSoft & OIC)

Tech USANagpur, IN

Oracle Integration Cloud (OIC).The ideal candidate will be responsible for designing, developing, and maintaining integrations between cloud and on-premise applications, as well as providing ongoin...Show moreLast updated: 4 days ago

Promoted

Tier 1 Technical Support Engineer

Trantornagpur, maharashtra, in

Rotational 8 hours shift (5 days a week).As a Tier 1 Technical Support Engineer for the project platform, you will be the first point of contact for technical issues experienced by users.You will b...Show moreLast updated: 3 days ago

Promoted

Apply in 3 Minutes! Desktop Support Engineer

HCLTechIndia

This role will be to provide overall hardware / software support to employees and incoming new hires.The position will assist in providing weekly reports, inventory management, and other administrati...Show moreLast updated: 30+ days ago

Promoted
New!

▷ Apply in 3 Minutes : Technical Support Engineer

Alvaria CXIndia

From the merger of two leaders in the CX space, ASPECT Software and Noble Systems, comes ALVARIA.A new global force delivering leading edge Customer Experience and Workforce Engagement software as ...Show moreLast updated: less than 1 hour ago

Promoted
New!

▷ [Apply in 3 Minutes] System Support Engineer

Soffit Infrastructure Services (P) LtdIndia

Soffit is seeking a dedicated and qualified System Support Engineer to maintain and enhance its server, storage, and cloud infrastructure. The selected candidate will ensure high system availability...Show moreLast updated: less than 1 hour ago

Promoted
New!

Apply in 3 Minutes : Tech Support Engineer- Fintech Infrastructure

FinGuru IndiaIndia

We are hiring on behalf of our client – Surfinmeta Bharat, a leading IT services and digital solutions company providing cutting-edge technology services and innovative solutions to empower busines...Show moreLast updated: less than 1 hour ago

Promoted
New!

[Apply in 3 Minutes] Network Support Engineer

Tech MahindraIndia

Looking for Networking Engineer L1 Voice Support.Qualification - Graduate with Computer Science Background is mandatory.Engineering background, certification on networking concepts preferred.Work E...Show moreLast updated: less than 1 hour ago

Promoted

Application Deployment & Support Engineer

viyainfotechIndia

Looking for an Application Support Engineer (Tomcat, SQL, Fixed Income, FIX Protocol, Trading Support) Immediate Joiner required...Show moreLast updated: 30+ days ago

Promoted

Associate Applications Support Engineer

ACA GlobalIndia

About ACA : ACA Group is the leading governance, risk, and compliance (GRC) advisor in financial services.We empower our clients to reimagine GRC and protect ...Show moreLast updated: 1 day ago

Promoted
New!

(Apply in 3 Minutes) Product Support Engineer - L2

SignzyIndia

Job Title : Product Support Engineer( L2 ).Signzy is an AI-powered RPA platform designed for financial services.Powered by Nebula, our no-code AI model builder, and a Fintech API Marketplace with ov...Show moreLast updated: less than 1 hour ago

Promoted
New!

(Apply in 3 Minutes) Customer Support Specialist

Capillary TechnologiesIndia

Capillary Technologies is an enterprise-grade SaaS technology provider.Capillary's AI-enabled loyalty management platform offers brands comprehensive solutions for customer engagement and experient...Show moreLast updated: less than 1 hour ago

Promoted

Appian Support Engineer

Capital NumbersNagpur, IN

We are seeking a skilled and proactive.The ideal candidate will be responsible for ensuring the.Appian BPM applications, including. Appian and third-party monitoring tools.Collaborate with developme...Show moreLast updated: 4 days ago

Promoted

Solutions Engineer – Onboarding & Implementation

OnArrivalnagpur, maharashtra, in

OnArrival is the AWS of travel—powering flights, hotels, insurance, and more via modular APIs and SDKs.We enable fintechs, banks, and large ecosystems to launch embedded travel experiences in under...Show moreLast updated: 12 days ago

Promoted

▷ Apply in 3 Minutes : Engineer - Technical Support (QTS)

Qube CinemaIndia

Position : Engineer – Technical Support (QTS).Location : Calicut / Thodhupuzha / Perinthalmanna.Experience : Fresher / Experience. The ideal applicant for this position should have strong technical skills, b...Show moreLast updated: 7 days ago

Promoted

Technical Support Engineer

Alvaria CXNagpur, IN

From the merger of two leaders in the.ASPECT Software and Noble Systems, comes.A new global force delivering leading edge. We blend the agility of a start-up mentality with the stability of an estab...Show moreLast updated: 14 days ago

Promoted

Senior Application Support Engineer

ZellerNagpur, IN

At Zeller, we’re champions for businesses of all sizes, and proud to be a fast-growing Australian scale-up taking on the ambitious goal of reimagining business banking and payments.We believe in a ...Show moreLast updated: 30+ days ago

Promoted

Technical Support Engineer

Cimpressnagpur, maharashtra, in

The role involves providing L1 and L2 support by monitoring and resolving infrastructure and application alerts using tools like SolarWinds and New Relic. The candidate will coordinate with cross-fu...Show moreLast updated: 1 day ago