Salesforce Omni studio Technical Lead
Desired Experience Range : 10 - 14 years
Location of Requirement : Delhi, Pune, Hyderabad
Must-Have :
- Minimum of 4+ Years of experience in FSC(or any enterprise SaaS product) including the configuration of the Salesforce FSC Platform
- Salesforce Financial Services Cloud Super badge or Financial Services Cloud Accredited Professional required.
- Hand on experience on FSC Cloud, Omnistudio, Flow builder, Flow Orchestrator.
- Proven experience taking highly conceptual business need and translate into a solution that can be effectively implemented.
- Experience with declarative solutions including creation of custom objects, workflows, approvals, flows, etc.
- Demonstrated ability to design and develop complex solutions using OOB capabilities of Salesforce platform.
- Good communication skills.
- Ability to effectively communicate complex ideas, issues, concepts, and solutions to all levels of the organization, including executive leadership and the business.
- Must have knowledge in Salesforce configurations but not limited to Workflows, Validations, Approval Process, Flows, Permission Set, Profile, SSO etc.
- Sound knowledge in Salesforce Security Model and Data Model
- Must have sound implementation knowledge of Service Console, Live Agent / Omni Channel, Knowledge Management
- Must have knowledge of REST and SOAP integrations in Salesforce
- Hands-on experience working in Salesforce API (Tooling API, Metadata API, Bulk API etc.)
- Implements complex data modelling and advanced project development of system architecture (especially for Data Migration into SFI).