Lead Site Reliability Engineer

About InstaService

InstaService is revolutionizing the home services industry through AI-driven technology, connecting customers with trusted professionals instantly. We’re growing fast across 23+ states and expanding nationwide — backed by strong traction, rapid adoption, and a mission to simplify how people get work done at home.

We’re looking for a Senior Site Reliability Engineer (SRE) to join our core engineering team and scale our infrastructure to serve millions of users reliably.

What You’ll Do

• Lead incident response , conduct root cause analysis , and ensure permanent preventive measures.
• Design and optimize CI / CD pipelines , automate deployments, and enforce release stability.
• Build and manage scalable infrastructure on AWS, GCP, or Azure using Terraform , Ansible , and Kubernetes .
• Continuously monitor system health with Prometheus , Grafana , ELK , and CloudWatch .
• Conduct load and performance testing (k6, JMeter, Locust) and optimize systems for high-traffic events.
• Improve observability , reduce alert noise, and enhance signal clarity for faster debugging.
• Collaborate with developers and architects to ensure systems meet SLOs, SLIs, and SLAs .
• Develop automation scripts and tools in Python, Go, Node.Js, or Shell to streamline operations.
• Manage distributed systems and message queues like Kafka or RabbitMQ .
• Drive a culture of reliability, automation, and scalability across teams.

What We’re Looking For

Nice to Have

Why Join InstaService?