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Care Health Insurance - Branch Manager

Care Health Insurance - Branch Manager

Care InsuranceMumbai, India
30+ days ago
Job description

Branch Manager

Care Health Insurance

Care Health Insurance is a leading specialized health insurer committed to providing exceptional health insurance products and services. Our portfolio includes Health Insurance, Top-up Coverage, Personal Accident, Maternity, International Travel Insurance, and Critical Illness. We are a consumer-centric organization that leverages technology to deliver excellence in customer service, product innovation, and value-for-money services. Our dedication to quality and service has been recognized with numerous industry awards.

Role and Responsibilities :

As the Branch Manager, you will be a key leader responsible for the overall success and operations of the Mumbai branch. You will drive business growth, ensure exceptional customer service, and lead a high-performing team. Your main responsibilities will include :

  • Branch Operations : Oversee all day-to-day branch activities to ensure smooth and efficient operations.
  • Team Leadership : Lead, mentor, and motivate a team of insurance professionals to achieve and exceed sales targets.
  • Sales & Business Development : Develop and implement strategies to meet and surpass branch sales targets and business objectives.
  • Customer Service : Uphold the company's commitment to customer-centricity by ensuring high levels of customer satisfaction and resolving any customer issues in a timely manner.
  • Compliance & Policy Implementation : Ensure the branch operates in full compliance with company policies, procedures, and industry regulations.
  • Performance Analysis : Analyze branch performance data, identify market trends, and make strategic decisions to optimize business growth.

Qualifications and Skills :

  • Educational Background : A Master's degree in Business Administration, Finance, or a related field is required.
  • Experience : Previous experience in the insurance industry is a plus, with a proven track record of achieving sales targets and successfully managing a team.
  • Leadership Skills : Strong leadership, management, and decision-making abilities.
  • Communication : Excellent communication and interpersonal skills to effectively lead a team and engage with customers.
  • Analytical Abilities : The ability to analyze data, identify trends, and make strategic, data-driven decisions.
  • Industry Knowledge : A solid understanding of insurance products and the broader industry regulations.
  • (ref : iimjobs.com)

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    Branch Manager • Mumbai, India