Branch Manager
Care Health Insurance
Care Health Insurance is a leading specialized health insurer committed to providing exceptional health insurance products and services. Our portfolio includes Health Insurance, Top-up Coverage, Personal Accident, Maternity, International Travel Insurance, and Critical Illness. We are a consumer-centric organization that leverages technology to deliver excellence in customer service, product innovation, and value-for-money services. Our dedication to quality and service has been recognized with numerous industry awards.
Role and Responsibilities :
As the Branch Manager, you will be a key leader responsible for the overall success and operations of the Mumbai branch. You will drive business growth, ensure exceptional customer service, and lead a high-performing team. Your main responsibilities will include :
- Branch Operations : Oversee all day-to-day branch activities to ensure smooth and efficient operations.
- Team Leadership : Lead, mentor, and motivate a team of insurance professionals to achieve and exceed sales targets.
- Sales & Business Development : Develop and implement strategies to meet and surpass branch sales targets and business objectives.
- Customer Service : Uphold the company's commitment to customer-centricity by ensuring high levels of customer satisfaction and resolving any customer issues in a timely manner.
- Compliance & Policy Implementation : Ensure the branch operates in full compliance with company policies, procedures, and industry regulations.
- Performance Analysis : Analyze branch performance data, identify market trends, and make strategic decisions to optimize business growth.
Qualifications and Skills :
Educational Background : A Master's degree in Business Administration, Finance, or a related field is required.Experience : Previous experience in the insurance industry is a plus, with a proven track record of achieving sales targets and successfully managing a team.Leadership Skills : Strong leadership, management, and decision-making abilities.Communication : Excellent communication and interpersonal skills to effectively lead a team and engage with customers.Analytical Abilities : The ability to analyze data, identify trends, and make strategic, data-driven decisions.Industry Knowledge : A solid understanding of insurance products and the broader industry regulations.(ref : iimjobs.com)