Sales Manager - CASA

A Sales Manager for CASA (Current Account, Savings Account) is responsible for achieving deposit growth and sales targets by leading a team to acquire new customers, deepen existing relationships, and cross-sell other banking products like insurance and mutual funds. Key duties include managing a sales team, ensuring regulatory compliance, handling customer service, and overseeing branch operations to drive profitability.

Key Responsibilities

• Sales and revenue generation :
• Achieve monthly / quarterly sales targets for CASA products.
• Acquire new customers for accounts and deposits.
• Deepen relationships with existing customers to increase the deposit base and revenue.
• Cross-sell other financial products, such as insurance and mutual funds.
• Generate fee income through effective product penetration.
• Team management :
• Manage, coach, and mentor a team of sales executives (Business Development Executives).
• Create and implement plans for sourcing, activation, and performance improvement.
• Monitor team performance and morale.
• Customer service and relationship management :
• Ensure a high standard of customer service delivery.
• Handle customer queries and resolve issues.
• Maintain strong relationships with existing customers.
• Operational and administrative duties :
• Ensure all sales and operations activities comply with KYC and other regulations.
• Oversee branch administration and ensure adherence to compliance norms.
• Maintain accurate records of customer engagement activities.
• Track and manage the branch's profit and loss (PL) performance.
• Market and product knowledge :
• Map the local market and identify potential customers.
• Stay updated on product knowledge and market trends.

Qualifications and Skills

Skills :

Skills Required

Sales Management, Revenue Generation, Client Relations Management, Sales Operations, Market Analysis, Crm Systems