SIRO Clinpharm - SAP CDC & CDP Consultant - CX / BTP Modules

Key Responsibilities :

• Configure and customize SAP Customer Data Cloud (CDC), Customer Data Platform (CDP), and SAP Emarsys to meet evolving business and marketing requirements.
• Maintain and develop D2C systems across all digital platforms using SAP CDP, CDC, and Emarsys, ensuring personalized customer engagement, compliant data management, and consistent omnichannel experience.
• Maintain and develop D2B systems, including the Self-Service Ordering Portal and integrations with SAP Commerce Cloud and Spartacus, utilizing CDC and CDP capabilities.
• Develop and implement custom coding solutions in SAP CDC and Emarsys to enhance functionality and improve user experiences.
• Design and support integrations between SAP CDx, Emarsys, and other enterprise or third-party platforms via APIs and SAP CPI.
• Drive audience segmentation, campaign automation, and personalized communication flows using SAP CDP and Emarsys.
• Collaborate with Versuni and TCS teams in the Netherlands and India to align platform development with business objectives.
• Perform performance tuning, debugging, and troubleshooting of SAP CDx configurations, data flows, and Emarsys campaigns.
• Ensure compliance with security standards, privacy regulations (GDPR, CCPA), and internal data governance policies.
• Work on API development, authentication mechanisms (OAuth, SAML), and Single Sign-On (SSO) solutions.
• Provide technical support and maintain clear documentation of platform configurations and custom Skills & Experience :
• Strong hands-on experience with SAP Customer Data Cloud (CDC) and SAP Customer Data Platform (CDP).
• Practical experience with SAP Emarsys for marketing automation, segmentation, personalization, and omnichannel orchestration.
• Proven experience developing and maintaining systems across D2C and D2B channels using SAP CDx and Emarsys tools.
• Proficiency in JavaScript, SAP BTP, Node.js, or related technologies.
• Strong knowledge of RESTful APIs, OAuth, SAML, and other authentication / authorization mechanisms.
• Experience in debugging and troubleshooting system integrations and performance bottlenecks.
• Understanding of customer data architecture, privacy, consent management, and preference center configurations.
• Familiarity with Agile / Scrum methodologies.
• Excellent verbal and written communication skills; ability to work in cross-functional, geographically distributed Qualifications :
• SAP CDC and / or SAP Emarsys certifications.
• Experience with SAP Commerce Cloud or other SAP CX solutions.
• Experience with cloud platforms such as SAP BTP, AWS, or Azure.
• Experience working in a global, distributed team setup.
• Exposure to use cases involving product recommendations, behavioral triggers, and real-time

personalization via Emarsys.

(ref : hirist.tech)