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▷ Urgent Search! Tele caller

DAKSH HOTELS AND RESORTSIndia
13 days ago
Job description

Key Responsibilities

  • Answer incoming calls related to room bookings, event inquiries, and hotel services.
  • Make outbound calls to follow up on inquiries, confirm reservations, or promote offers.
  • Explain hotel facilities, room availability, pricing, and promotions clearly to customers.
  • Maintain accurate records of bookings, cancellations, and guest information.
  • Coordinate with the front office, housekeeping, and management as needed.
  • Handle guest complaints or redirect to the appropriate department.
  • Upsell rooms or packages when possible.
  • Required Skills
  • Good spoken communication in [English / Local Language]
  • Basic knowledge of hotel operations or reservation systems
  • Polite and persuasive telephone manner
  • Ability to handle pressure and multitask
  • Computer literacy (MS Excel, email, hotel booking software, etc.)

Job Types : Full-time, Permanent

Pay : ₹20, ₹30,000.00 per month

Work Location : In person

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Tele Caller • India