RL - Wheels : Sales Manager - Used Car
About the Business Group :
The Auto Loan department is a part of Retail Lending business of the bankwhich offers Auto Loans to all categories of customers Pan India.
About the Role :
Sales Manager is part of the Bank's frontline team, the representative of Bank for the customer whose primary responsibility is to onboard new Auto loans Customers and explore additional funding avenues for existing AUTO customers. They have to source Auto business with the right mix of Used and New with the optimal channel mix, maintaining the target placement yield and fee.
Details of the Role :
Department
Retail Lending
Grade
AM / DM / M / SM
Sub-Department
RL- Wheels
Reporting (Business)
M / SM / AVP
Location
Mumbai
Reporting (Matrix)
Key Responsibilities :
- Business Goals & Profitability
Responsible to ensure achievement of volume targets of Used car loans Business channel mix, yield and fee with higher throughput from each off roll resource
Audit, Compliance, and Risk ManagementResponsible for driving PDD collection and ensuring that thresholds are not breached
Ensure risk and compliance through quality customer sourcing, timely and satisfactory closure of all regulatory pointsSales and Channel DevelopmentMeet existing Auto customers to understand their repeat funding requirement and onboard New to Bank Auto customers to drive volumes
Responsible for ensuring end-to-end processing of cases by liaising with cross functional departmentsEstablish relationships and enhance engagement with branches and channel partnersEach relationship to be pitched with liability relationship and getting SI from existing and opening of new accountsAdoption of Siddhi Application to enhance efficiency in Sales TeamImprove contribution of PSL in portfolioCustomer ExperienceOversee fulfilling customer journey with seamless processing and offering a host of banking solutions leading to customer delight.
Make Axis Bank the financier of first choice by ensuring best in class TATResponsible to increase customer retention and engagement to improve Net Promoter Score and customer satisfaction.Collaboration and People PrioritiesEnsure minimum RO attrition by providing timely guidance
Drive various people agenda, including but not limited to, values, talent management, internal mobility, culture, learning and developmentsQualifications :
Graduation / post-graduation from a recognized institute0-2 years of work experience (secured loans preferred)Role Proficiencies :
Strong sales orientationAdept at communication (English and local language) and interpersonal skillsProficiency in managing clients, partner relationships, diverse stakeholders and channelsAbility to align with objectives and new initiatives of the bankSkill in managing team efficiently and productivelyCompetence in managing within a dynamic, priority-setting environmentStrong risk and compliance mindsetSkills Required
Refer to the Job Description