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Senior Manager - Delivery Quality

Senior Manager - Delivery Quality

ConfidentialTrichy
30+ days ago
Job description
  • Analyse current situation, identify improvement opportunities and recommend measures to re- engineer processes (As-Is to be)
  • Set up and manage transactional quality frameworks in a clinical context including quality assessment checklists (for quality assurance leaders), identify CTQ quality metrics, create periodic quality reports.
  • Act as a change agent and work closely with the operations to optimize Customer value in multiple client engagement.
  • Work with delivery and training functions to create feedback loops from quality assessment to training and operations management.
  • Create quality frameworks to drive process excellence in a clinical context using DMAIC, lean six sigma, or other process suitable quality methodologies.
  • Be able to manage coding quality process for large teams.
  • Demonstrated ability to lead & motivate a team to achieve business unit goals.
  • Extremely high energy team player with a burning desire to succeed in fast paced environment and rapidly evolving market.
  • Job Specification :

    • Minimum of 10 Years of Professional and Relevant Experience in Medical Coding with Multispecialty in Quality Vertical.
    • Must have experience in Client and Stakeholder Management.
    • Excellent experience in Team and People Management as well.
    • Must have Coding Certification like CPC / CCS, COC, AHIMA.
    • Any graduate will do.
    • Skills Required

      CTQ, Dmaic, transactional quality , Coding, Process Excellence, Medical Coding

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    Manager Quality • Trichy

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