DevOps Site Reliability Engineer

Responsibilities

• Monitoring backend services (cloud-based infrastructure)
• Supporting, troubleshooting, and investigating issues and incidents (support developers and infra team with system metrics analysis, logs, traffic, configuration, deployment changes, etc)
• Supporting and improving monitoring / alerting systems (Searching, testing, deploying new functionality for existing tools)
• Creating new features for automating troubleshooting and investigation process
• Creating new tools to improve the support process
• Drafting reports and summarizing information after investigations and incidents

Requirements :

Good to have :

Recruitment Process :

HR Interview followed by 4-5 Levels of Technical Interviews

About :

At LotusFlare, we attract and keep amazing people by offering two key things :

From the beginning, our mission has been to simplify technology to create better experiences for customers. Using an “experience down” approach, which prioritizes the customer's journey at every stage of development, our Digital Network Operator™ Cloud empowers communication service providers to achieve valuable business outcomes. DNO Cloud enables communication service providers to innovate freely, reduce operational costs, monetize network assets, engage customers on all digital channels, drive customer acquisition, and increase retention.

With headquarters in Santa Clara, California, and five major offices worldwide, LotusFlare serves Deutsche Telekom, T-Mobile, A1, Globe Telecom, Liberty Latin America, Singtel, and other leading enterprises around the world.