RPMG : Portfolio Manager - Credit Card - Telecalling - Front

About Retail Portfolio Management Group

The Retail Portfolio Management Group (RPMG) plays a strategic role in managing the bank's retail receivables, with a sharp focus on loss containment, cost efficiency, and portfolio sustainability. Through advanced analytics, technology-driven processes, and close collaboration with Credit, Risk, and Product teams, RPMG ensures risk-calibrated policy execution. RPMG engages delinquent customers with multiple repayment solutions and financial counseling, promoting responsible credit behavior and long-term financial health. This approach aligns with the bank's overarching Growth, Profitability, and Sustainability (GPS) strategy, positioning RPMG as a key contributor to operational resilience and financial performance. Through advanced analytics, technology-driven processes, and close collaboration with Credit, Risk, and Product teams, RPMG ensures risk-calibrated policy execution

About the Role

The Portfolio Manager for Credit Cards is responsible for managing the portfolio of credit cards, ensuring bucket and NPA resolution, minimizing roll forwards, and achieving collection targets. This role involves handling the portfolio and achieving resolution, normalization, recovery targets and ensuring compliance with audit procedures.

Key Responsibilities

Portfolio Management :

• . Manage the portfolio of Credit Cards.
• . Ensure maximum release from the bucket / NPA pool by achieving the required resolution target as per the business

requirement.

Operational Management :

Data Analysis and Reporting :

Process Improvement :

Qualifications

Optimal qualification for success on the job is :

Desired Qualifications :

Role Proficiencies :

For successful execution of the job, the candidate should possess the following :

Skills Required

Data Analysis, Operational Management, Portfolio Management