Join us as a Sales Development Specialist — Enterprise AI & Contact Center Solutions at Etech!
What You'll Be Doing :
- Proactively identify, research, and target enterprise-level prospects in industries including CX technology, SaaS, BPO, and analytics.
- Leverage account-based marketing (ABM) strategies to map target accounts, identify multiple decision-makers (Ops, IT, QA, Training, Procurement, C-suite), and execute multi-touch outreach campaigns.
- Initiate high-value discovery conversations to understand challenges, priorities, and KPIs such as AHT, CSAT, compliance, and FCR, positioning QEval as a solution partner.
- Use QEval's proof points, customer success stories, and ROI case studies to drive engagement and create urgency.
- Qualify inbound leads and generate outbound opportunities through a combination of LinkedIn, cold calling, email campaigns, and event networking (e.g., CCW, ICMI, GDS CX Summits).
- Collaborate with the marketing team to personalize messaging and campaigns for specific personas and industries.
- Maintain detailed and accurate records of all interactions in the CRM, tracking progress from first touch to opportunity creation.
- Support enterprise account executives in handoffs and sales cycle acceleration, ensuring a seamless transition of qualified opportunities.
- Monitor competitor offerings and market trends to refine outreach strategies and positioning.
What We Expect You To Have :
2–4 years in SaaS sales development, inside sales, or business development targeting enterprise accounts (CX tech, analytics, or BPO experience a plus).Experience managing 6–9 month enterprise sales cycles, from initial outreach to deal closure.Strong understanding of account-based selling, SaaS sales cycles, and enterprise buying committees .Excellent communication, research, and storytelling skills.Proven ability to engage C-level executives and department heads through value-driven conversations.CRM proficiency (HubSpot, Salesforce, or equivalent) and familiarity with prospecting tools (LinkedIn Sales Navigator, ZoomInfo, etc.).Resilient, curious, and comfortable with high-activity, high-quality outreach in competitive markets.Apply now and be part of our journey!
Skills Required
Salesforce, Analytics, Bpo, Saas, zoominfo , Hubspot