Techno-Functional Consultant - Oracle Financials Module

About the job

This position is either for Bangalore or Kochi

Role Summary :

We are seeking a highly experienced Oracle E-Business Suite (EBS) Finance Techno-Functional Consultant with 8 + Yrs of experience to support ongoing operations of our Oracle EBS 12.2.3 platform.

The consultant will provide L2 / L3 support for finance modules, drive root cause analysis (RCA), ensure issue resolution, and participate in change control and documentation efforts.

Deep expertise in both functional and technical aspects of Oracle Finance is essential.

Key Responsibilities :

• Troubleshoot and resolve incidents and defects across L2 / L3 within SLA timelines.
• Provide techno-functional support for Oracle EBS Finance modules : AP, AR, GL, FA, EBTax, Vertex
• Perform root cause analysis (RCA) for recurring and critical incidents.
• Create and maintain functional and technical documentation, SOPs, and support guides.
• Participate in CAB (Change Advisory Board) meetings and follow change control processes.
• Collaborate with business and IT teams to ensure accurate issue tracking and timely resolution.
• Work with ServiceNow for incident and change management.
• Provide support during peak periods like Finance Close and Cyber 6.
• Coordinate with cross-functional teams and offshore / onshore resources for seamless issue management.
• Contribute to continuous improvement initiatives by identifying process and performance enhancements.

Required Skills :

(ref : hirist.tech)