Role Overview :
The Sales Team Lead - Personal Loans will play a pivotal role in driving revenue growth, strengthening market positioning, and ensuring business scalability.
The role demands strategic leadership, team empowerment, and market-driven execution to achieve aggressive disbursement targets while maintaining portfolio quality and compliance excellence.
Key Responsibilities :
Leadership & Team Development :
- Lead, inspire, and develop a high-performing sales team with a focus on productivity, capability-building, and retention.
- Establish a performance-driven culture by setting ambitious KPIs, mentoring future leaders, and fostering accountability.
- Drive sales transformation by introducing innovative selling techniques and data-driven decision-making.
Business Growth & Sales Strategy :
Design and execute sales strategies to achieve monthly and quarterly business targets.Identify growth opportunities by expanding channels, optimizing lead sources, and enhancing conversion strategies.Strengthen customer and channel partner relationships to maximize wallet share and repeat business.Compliance, Governance & Risk Management :
Ensure full adherence to credit policies, compliance frameworks, and ethical business practices.Maintain a balance between growth and portfolio quality through disciplined sourcing and vigilant monitoring.Partner with risk and compliance teams to proactively address portfolio trends and mitigate risks.Market Intelligence & Business Innovation :
Analyze competitor strategies, customer insights, and market shifts to recommend product enhancements and tactical interventions.Act as a key feedback loop for management on new opportunities, customer experience, and competitive differentiation.Introduce best practices in sales operations to enhance efficiency, speed, and customer satisfaction.Key Skills & Competencies :
Proven leadership acumen with the ability to manage, motivate, and scale high-performing teams.Strong business development and strategic thinking skills with a track record of delivering results in competitive markets.Exceptional stakeholder management, communication, and negotiation skills.Sound knowledge of retail lending products, credit policies, and financial services landscape.Analytical mindset with the ability to interpret business metrics and translate them into actionable strategies.Qualifications & Experience :
Graduate / Postgraduate in Business, Finance, or related field.5-8 years of progressive experience in personal loan sales or consumer finance, with at least 2+ years in a team leadership capacity.Demonstrated ability to drive large-scale disbursements and manage high-performance sales teams(ref : iimjobs.com)