Solutions Consultant

Customer Engagement PlatformBengaluru, Karnataka, India

7 days ago

Job description

Title : Solutions Consultant

Location : Bangalore

Roles and Responsibilities :

Mapping customer requirements and proposing a Technically viable solution or service from within the company's offering.
Improving sales effectiveness through domain expertise, product knowledge, requirements gathering and solution design
Own and maintain the product demonstration set-ups and continuously enhance them in line with the development of the platforms.
Support sales efforts by building in-depth expertise on solutions
Maintain knowledge of industry trends with proactive research
Work closely with members of the sales team in developing newer markets
Manage the internal CRM with respect to various sales opportunities

Offer Design

Coordinate with different stakeholders and internal teams for the required support in creating the solutions offering

Craft relevant and powerful sales pitches to support the sales team's efforts

Take an active role in creating a value proposition, product / service positioning and change management challenges associated with any sale

Work with the technology team to aid the development of the platform roadmap

Sales Pitch

Manage the bidding process by responding to RFIs and RFPs

Own the due-diligence processes being carried out by prospective clients

Ensure successful execution of proof of concept (POC) projects

Deliver and support product demonstration for prospects and clients

Requirements gathering and assessment for new projects working along with the analyst teams

Coordinate with various internal and external stakeholders leading proposal development

Operations Support

Engage with the sales and operations team in clearly articulating the statement of works (SOWs) for the engagement

Provide assistance to the delivery team to understand the context of the situation and any other clarifications they may require to deliver the solution

Requirements :

6+ years work experience with a top tier analytics consulting firm / enterprise-scale SaaS platforms.

Stellar teamwork, interpersonal and collaboration skills with the ability to work in an entrepreneurial fast-paced environment

Working knowledge of Marketing automation or Analytics platforms

Excellent marketing domain knowledge understanding, particularly with digital-first platforms

Excellent oral communication and impeccable written communication skills

Prior experience in Business development and or a pre-sales role

Should be willing to continuously co-ordinate with clients and business development teams spread across the globe as well as teams in India

Strong project management skills and a research-oriented approach to sales

Experience of working with Indian customers

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Solution Consultant • Bengaluru, Karnataka, India

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