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Community Success Manager

Community Success Manager

PinchThiruvananthapuram, IN
12 hours ago
Job description

Pinch is building AI powered community management and event organisation platform - founded by IIT graduates with 10+ years building products at Flipkart, Zalando, and top European marketplaces.

What You'll Own Community Growth & Success

  • Partner with community leaders and event organizers to drive platform adoption
  • Design onboarding experiences that turn trial users into power users
  • Create retention strategies based on behavioral data and user feedback
  • Build our community champions program and organize high-impact meetups
  • Collaborate with community on social media platforms

Market Development

  • Map Bangalore's community ecosystem and identify expansion opportunities
  • Build partnerships with co-working spaces, event venues, and community platforms
  • Represent Pinch at industry events and build relationships with ecosystem players
  • Generate market intelligence that shapes our go-to-market strategy

    • What Makes You Perfect

  • Academic Excellence : Final year or recent graduate (BBA / MBA preferred) - we value smart, driven people
  • Relationship Builder : You naturally connect with people and create lasting partnerships
  • Community Obsessed : You understand what makes communities thrive vs. die
  • Execution Focused : You see opportunities and make things happen without hand-holding
  • Bangalore Connected : You know the city's startup, community, and event landscape
  • Social Media : You don'y shy away from camera and can create engaging content

    • What You'll Gain

  • Learn from the best : Work directly with IIT alumni who've built products used by millions
  • Own real impact : Your work directly influences user success and company growth
  • Network access : Connect with Bangalore's top community leaders and startup ecosystem
  • Career acceleration : High conversion rate to full-time with rapid growth trajectory
  • Technical exposure : See how AI agents are built and deployed at scale
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