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(Immediate Start) Sales Executive

(Immediate Start) Sales Executive

Giant trussFaridabad, Haryana, India
1 day ago
Job description

Job Title : CRM Executive

Company : Giant Truss (Dlyft India LLP)

Location : Rohtak, Haryana

Experience : 1–3 Years

Industry : Manufacturing / Truss & Structural Fabrication

Job Summary :

We are looking for a proactive and customer-focused CRM Executive to manage client relationships, handle communication between departments, and ensure smooth coordination from order to delivery. The ideal candidate should have strong communication, follow-up, and organizational skills.

Key Responsibilities :

  • Serve as the primary point of contact between the company and clients for all post-sales communication.
  • Maintain and update customer records, project status, and feedback in CRM software or Excel reports.
  • Handle customer queries, complaints, and requests efficiently and professionally.
  • Coordinate with internal departments (Production, Dispatch, and Accounts) to ensure timely delivery and client satisfaction.
  • Follow up on project timelines, order updates, and payment schedules.
  • Prepare and share daily / weekly reports with management.
  • Assist in maintaining documentation such as invoices, delivery challans, and client correspondence.
  • Support the sales and marketing teams in client retention and relationship-building activities.
  • Maintain a professional and positive relationship with clients to enhance trust and long-term partnerships.

Required Skills & Qualifications :

  • Graduate or Postgraduate (preferred in Business Administration / Marketing / Commerce).
  • 1–3 years of experience in CRM, Customer Support, or Client Coordination (preferably in a manufacturing setup).
  • Excellent communication skills in Hindi and English.
  • Proficiency in MS Office (Excel, Word, Outlook) and basic CRM tools.
  • Strong organizational and multitasking abilities.
  • Positive attitude, patience, and attention to detail.

    • Salary :

    ₹20,000 – ₹30,000 per month (Based on experience and skills)

    Perks & Benefits :

  • Opportunity to work with a fast-growing structural fabrication brand.
  • Exposure to client communication and project management.
  • Supportive work environment with growth opportunities.
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    Sales Executive • Faridabad, Haryana, India