What you’ll be doing :
You will design and implement the processes that turn data into insights. You will model and mine the data to describe the system behavior and to predict future actions. Your role will require you to
- Build and deploy the infrastructure for ingesting high-volume support data from consumer interactions, devices, and apps.
- Enable data driven change - build effective visualizations and reports presenting data insights to all stakeholders, internal (corporate) and external (our SaaS customers)
- Develop and maintain the data-related code in an automated CI / CD build / test / deploy environment
- Generate specific reports needed across tenants to allow insight into agent performance and business effectiveness
- Research individually and in collaboration with other teams on how to solve problems
What we seek in you :
12+ years of experience around the similar skills / toolsets, and more specificallyExpert level experience with multiple AWS services (like EC2, Lambda, Glue), Python, Pyspark, SQLProven experience in designing and optimizing large-scale data pipelines and distributed systemsResearch on new tools / concepts, POC / PrototypingContribute with hands-on coding as a major focusExperience with creating API’sExperience with modern data architecture : microservices / event-drivenExpertise with end-to-end designElasticsearch / OpenSearchLife at Next :
At our core, we're driven by the mission of tailoring growth for our customers by enabling them to transform their aspirations into tangible outcomes. We're dedicated to empowering them to shape their futures and achieve ambitious goals. To fulfil this commitment, we foster a culture defined by agility, innovation, and an unwavering commitment to progress. Our organizational framework is both streamlined and vibrant, characterized by a hands-on leadership style that prioritizes results and fosters growth.
Perks of working with us :
Clear objectives to ensure alignment with our mission, fostering your meaningful contribution.Abundant opportunities for engagement with customers, product managers, and leadership.You'll be guided by progressive paths while receiving insightful guidance from managers through ongoing feedforward sessions.Cultivate and leverage robust connections within diverse communities of interest. Choose your mentor to navigate your current endeavors and steer your future trajectory.Embrace continuous learning and upskilling opportunities through Nexversity.Enjoy the flexibility to explore various functions, develop new skills, and adapt to emerging technologies. Embrace a hybrid work model promoting work-life balance. Access comprehensive family health insurance coverage, prioritizing the well-being of your loved ones.Embark on accelerated career paths to actualize your professional aspirations.Who we are?
We enable high growth enterprises build hyper personalized solutions to transform their vision into reality. With a keen eye for detail, we apply creativity, embrace new technology and harness the power of data and AI to co-create solutions tailored made to meet unique needs for our customers.
Join our passionate team and tailor your growth with us!