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Senior Analyst-Workplace Services
ConfidentialThiruvananthapuram / Trivandrum23 days ago
Job descriptionHands-on experience with DevOps practices. Microsoft MCSA / MCSE or MCITP / MCTS certified. Good understanding of ITIL V3 Concepts. Good understanding of application packaging. Good understanding of application lifecycle management. Strong analytical skills and problem-solving skills. Deep understanding of the overall context of business processes and technologies. Experience in managing 3rd party service providers. Strong communication, negotiation, facilitation skills. Strong leadership skills, time management, decision making, independence and discipline. Customer-service-oriented approach
Technical
- Desktop Infrastructure (Good knowledge in Application packaging ,Windows 11, MS office 365, PowerShell, Intune , GPO)
- Knowledge on Cloud VDI, Powershell scripting
- Windows Server (Intermediate knowledge in Windows server, Active directory, Exchange server, Group policy and App-v)
- Knowledge of tools and technologies SharePoint, Intune(Must have), ServiceNow, Azure AD, is an advantage.
- Excellent Knowledge in Windows Operating System.
- Good understanding about VDI infrastructure and Intune is desirable .
- Good to understand of application packaging.
- Basic understanding of C#.
Added advantage
Skills Required
Application Packaging, Devops, Windows Server, Powershell, Intune, Itil
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Senior Service • Thiruvananthapuram / Trivandrum
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