This job offer is not available in your country.
Student Success Associate
Mentor MatchAnand, IN4 hours ago
Job descriptionCollaborate with tutors to track student performance and provide actionable feedback to parents. Recommend additional support or resources to enhance academic outcomes. Conduct regular check-ins with both students and tutors to resolve issues promptly. Implement feedback loops to improve satisfaction and minimize churn. Leverage positive relationships to encourage referrals from satisfied parents and students. Partner with the marketing team to streamline referral incentives and communication. Respond to customer queries within SLA timeframes (email, phone, or chat). Solve escalations efficiently, ensuring customer satisfaction and trust. Conduct bi-monthly touchpoints with customers to discuss student progress and potential upsell opportunities. Act as a trusted advisor for customers to create long-term value.
Key Responsibility Areas (KRAs) for Relationship Manager (Customer Success Roles) at
Mentor Match
1. Ensure Regular Session Consumption
- Monitor session utilization for each student and address delays or low consumption trends.
- Proactively engage with students and parents to discuss progress and encourage timely session completion.
2. Drive Student Academic Progress
3. Maximize Student Retention
4. Increase Referrals
5. Provide On-Time and Effective Customer Support
6. Build Relationships to Improve LTV
Create a job alert for this search
Student • Anand, IN
Related jobs
- Promoted
Audit Associate
IRIS Centre of Excellence - IndiaAnand, IN We are excited to announce a job opportunity at.If you are a dynamic professional with strong coordination skills, a passion for auditing, and a keen interest and experience in UK Auditing, we woul...Show moreLast updated: 30+ days ago
- Promoted
SuccessFactors Global Benefits Consultant
Russell TobinNadiad, IN We're Hiring : SuccessFactors Global Benefits Consultant.Location or "Remote"] | 💼 [Full-time / Contract].SAP SuccessFactors Global Benefits.
We're looking for a highly skilled professional to.Succe...Show moreLast updated: 17 days ago
- Promoted
- New!
Customer Success Manager
AptitaVadodara, Gujarat, India Looking for - Client Success Account Manager.Notice Period - Immediate to 30 Days.Job Description – Account Manager – Client Success Sr.
Paid Media Deliverable management.Collaborating with Differen...Show moreLast updated: 4 hours ago
- Promoted
Outreach Associate
Grow Your StaffAhmedabad, IN Grow Your Staff is looking for a.This is a part-time opportunity.This role is ideal for students, freshers, or professionals looking to gain experience in outreach and sales with minimal time commi...Show moreLast updated: 30+ days ago
- Promoted
- New!
Associate – Customer Experience
ChqmeAhmedabad, Gujarat, India ChQme Commerce Private Limited is a next-generation platform with the vision.We redefine the shopping experience by combining transparency, convenience, and innovation.
Our platform enables customer...Show moreLast updated: 4 hours ago
- Promoted
Student Intern
Zetheta Algorithms Private LimitedAnand, IN Zetheta Algorithms Private Limited is a FinTech start-up which has been recently set up and is developing innovative AI tools.
We are seeking a talented and motivated student intern for a Fintech ge...Show moreLast updated: 5 days ago
- Promoted
Renewal Sales Associate
VikingCloudVadodara, Gujarat, India The Associate – Sales will be responsible for overseeing contract renewals, identifying client growth opportunities, and ensuring a high level of customer satisfaction.
The ideal candidate will brin...Show moreLast updated: 3 days ago
- Promoted
Sales Associate
Clerk-TechVadodara, IN Identify and generate new / existing business opportunities through outbound calls, emails, social outreach, and other lead-generation strategies.
Qualify leads and convert them into active opportunit...Show moreLast updated: 30+ days ago
- Promoted
Senior Inside Sales Associate (2-5 yrs experience)
danamojo.orgVadodara, IN Compliance-First Payment Solutions Platform.NGOs to collect donations and manage donor relationships.We provide complete and holistic donation management systems to NGOs to collect and manage donat...Show moreLast updated: 7 days ago
- Promoted
Associate Process Manager
eClerxVadodara, IN Good communication skills and client interaction skills.B2B Integration Knowledge : - End-to-end understanding of customer onboarding processes.
Hands-on experience with B2B profile setup and deploym...Show moreLast updated: 26 days ago
- Promoted
Experienced Associate - US Assurance
Sikich IndiaAhmedabad, Gujarat, India Assurance Experienced Associate.Candidate must be computer literate with prior experience in US GAAP general accounting and financial statement review.
Sikich draws on a diverse portfolio of technol...Show moreLast updated: 30+ days ago
- Promoted
Operations Associate- Australia
AmberAhmedabad, IN Operations Associate (Australia Region).AM- 4 PM, 9 AM- 6 PM, 12 : 00 PM – 9 : 00 PM.Long-term accommodation booking platform for students (think.
Amber helps 80M students worldwide, find and book full-...Show moreLast updated: 26 days ago
- Promoted
Associate Director, Safety Operations
IQVIA IndiaVadodara, IN Associate Director, Safety Operations.Lead Safety staff responsible for Safety Operations processing in alignment with departmental and corporate standards.
Contribute to Global initiatives.Work in ...Show moreLast updated: 7 days ago
- Promoted
Corporate Sales Associate
Healthywayfit.Ahmedabad, IN Empowering Lives Through Diabetes Reversal.At Healthywayfit, we specialise in transforming the lives of busy professionals through personalised, evidence-based diabetes reversal programs.Our holist...Show moreLast updated: 7 days ago
- Promoted
Associate Manager - FS - Audit
WithumAhmedabad, Gujarat, India Withum is a place where talent thrives - where who you are matters.It’s a place of endless opportunities for growth.A place where entrepreneurial energy plus inclusive teamwork equals exponential r...Show moreLast updated: 30+ days ago
- Promoted
Affiliate Program Intern
Jerry&AnnVadodara, IN We’re Launching the Jerry&Ann Affiliate Program!.If you believe in storytelling, family bonding, and creative products—you’re going to love this!.
Now, we’re inviting you to become a part of our jou...Show moreLast updated: 30+ days ago
- Promoted
Customer Success Associate
Readywirenadiad, gujarat, in Job Title : Client Success Associate - Sales Support & CRM Executive.We are looking for a detail-oriented Client Success Associate - Sales Support & CRM Executive to ensure timely updates and accura...Show moreLast updated: 18 days ago
- Promoted
Sales Associate
TalentGumVadodara, IN Job Title : Sales Associate / Executive.Performance Marketing / Growth.TalentGum is a leading e-learning platform launched in 2021 that aspires to transform the scope of extra-curricular education glo...Show moreLast updated: 30+ days ago