Job Title : Tech Support Engineer (Linux)
Experience : Experience in the role of Software and Hardware Infrastructure implementation and support
Location : Indore, MP Work from office (Also included extensive onsite Travel to International locations)
Education Qualification : BE (IT / Computers), MCA
Roles and Responsibilities :
- Identify Hardware and Software requirements related to Product Implementation
- Keep yourself updated with latest trends in Hardware and Software Infrastructure
- Design highly available product deployment architecture, networking architecture and storage architecture, virtualization architecture
- Design network security as per the requirement of customer
- Design and deploy Hardware, Software and Application monitoring tools
- Use automation for deployments and system upgrades
- Diagnose customer reported problems or configuration issues and recommend possible solutions within agreed SLAs
- Provide technical reviews of user documentation, product requirements documents, product videos and other functional specifications
Must Have Skills : - Linux
- Linux Virtualization KVM / Oracle Virtualization
- Experience in Ansible, Python, Shell Scripting
- Experience in using monitoring tools like Nagios etc
(ref : hirist.tech)