Key Responsibilities :
Fraud Detection, Alert Analysis & Case Management
- Review fraud alerts from surveillance systems to identify patterns, typologies, and emerging fraud schemes across payment channels (ACH, wire, card, crypto).
- Conduct detailed analysis of customer profiles, behaviors, and transactions to assess fraud risk indicators.
- Document findings and escalate cases for further investigation when necessary.
- Collaborate with client Fraud Risk and Compliance teams to refine monitoring scenarios and thresholds.
- Recommend process enhancements and control improvements to minimize false positives and strengthen detection capabilities.
Quality, Collaboration & Reporting
Ensure alerts, investigations, and escalations meet quality standards and comply with documentation requirements.Partner with investigators, compliance officers, and data analytics teams to enhance investigative outcomes.Provide insights on fraud trends and contribute to management reports and dashboards.Skills Required
Fraud Analyst, Transaction Monitoring, fraud investigation , Risk Management, Analytical Thinking, Fraud Detection