Customer Success Associate

Hi,

We are hiring for Customer Success Associate

Roles & Responsibilities

• Provide administrative support for ’s corporate products, primarily Learning.
• Execute repetitive tasks such as :
• User assignment, reassignment, and license revocation.
• Deleting outdated data in customer instances.
• Curating learning paths and migrating content between instances.
• Handle reporting tasks by aggregating data from multiple reports and formatting it per customer requirements.
• Address ad hoc requests related to time-consuming administrative tasks.
• Maintain clear communication with internal account teams globally and occasionally with customers for clarifications.

📌 Day-to-Day Tasks

📌 Manager’s Expectations

Looking for immediate joiner

Exp-5-7 years