Service now admin

TCS present an excellent opportunity for Service Now Admin

Job Location : Chennai (only)

Experience required : 10-12 Yrs

Key Responsibilities :

Design and configure Service Now solutions with a focus on Customer Service Management (CSM) and ITIL workflows.

Lead integrations between Service Now and other enterprise systems, ensuring data flow and automation.

Collaborate with stakeholders to develop technical solutions optimized for user experience.

Configure workflows, business rules, and UI elements to streamline processes.

Implement ITIL best practices for incident, problem, and change management.

Develop custom applications and scripts to enhance platform functionality.

Perform thorough testing of implementations and integrations.

Maintain detailed documentation and deliver knowledge