This job offer is not available in your country.

Desktop Support Engineer

ConfidentialHyderabad / Secunderabad, Telangana

30+ days ago

Job description

Description

We are seeking a motivated Desktop Support Engineer to join our team. The ideal candidate should have 0-1 years of experience in providing technical support to end-users in a Windows environment. You will be responsible for resolving technical issues, installing software / hardware, and maintaining computer systems and peripherals.

Responsibilities

Provide technical support to end-users in a Windows environment
Install, configure, and troubleshoot hardware and software
Maintain and upgrade computer systems and peripherals
Respond to service requests and resolve technical issues
Collaborate with other IT team members to resolve complex issues
Document support activities and maintain accurate records

Skills and Qualifications

Bachelor's degree in Computer Science or related field

0-1 years of experience in providing technical support to end-users in a Windows environment

Strong knowledge of Windows operating systems and Microsoft Office Suite

Experience with desktop and laptop hardware and peripherals

Experience with remote support tools and techniques

Excellent analytical and problem-solving skills

Strong communication and interpersonal skills

Ability to work independently and as part of a team

Industry certifications such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST) is a plus

Skills Required

Software, Networking, Linux, Customer Service, Microsoft Office, Active Directory, Hardware, Windows, Troubleshooting, Remote Desktop

Create a job alert for this search

Desktop Support Engineer • Hyderabad / Secunderabad, Telangana