3545-Site Reliability Engineer I

Description

Engineering at Innovaccer

With every line of code we accelerate our customers success turning complex challenges into innovative solutions. Collaboratively we transform each data point we gather into valuable insights for our customers. Join us and be part of a team thats turning dreams of better healthcare into reality one line of code at a time. Together were shaping the future and making a meaningful impact on the world.

About the Role

We at Innovaccer are looking for a Site Reliability Engineer-I to build the most amazing product experience. Youll get to work with other engineers to build delightful feature experiences to understand and solve our customers pain points

A Day in the Life

• Take ownership of SRE pillars : Deployment Reliability Scalability Service Availability (SLA / SLO / SLI) Performance and Cost.
• Lead production rollouts of new releases and emergency patches using CI / CD pipelines while continuously improving deployment processes.
• Establish robust production promotion and change management processes with quality gates across Dev / QA teams.
• Roll out a complete observability stack across systems to proactively detect and resolve outages or degradations.
• Analyze production system metrics optimize system utilization and drive cost efficiency.
• Manage autoscaling of the platform during peak usage scenarios.
• Perform triage and RCA by leveraging observability toolchains across the platform architecture.
• Reduce escalations to higher-level teams through proactive reliability improvements.
• Participate in the 24x7 OnCall Production Support team.
• Lead monthly operational reviews with executives covering KPIs such as uptime RCA CAP (Corrective Action Plan) PAP (Preventive Action Plan) and security / audit reports.
• Operate and manage production and staging cloud platforms ensuring uptime and SLA adherence.
• Collaborate with Dev QA DevOps and Customer Success teams to drive RCA and product improvements.
• Implement security guidelines (e.g. DDoS protection vulnerability management patch management security agents).
• Manage least-privilege RBAC for production services and toolchains.
• Build and execute Disaster Recovery plans and actively participate in Incident Response.
• Work with a cool head under pressure and avoid shortcuts during production issues.
• Collaborate effectively across teams with excellent verbal and written communication skills.
• Build strong relationships and drive results without direct reporting lines.
• Take ownership be highly organized self-motivated and accountable for high-quality delivery.

What You Need

Heres What We Offer

Innovaccer is an equal-opportunity employer. We celebrate diversity and we are committed to fostering an inclusive and diverse workplace where all employees regardless of race color religion gender gender identity or expression sexual orientation national origin genetics disability age marital status or veteran status feel valued and empowered.

Disclaimer : Innovaccer does not charge fees or require payment from individuals or agencies for securing employment with us. We do not guarantee job spots or engage in any financial transactions related to employment. If you encounter any posts or requests asking for payment or personal information we strongly advise you to report them immediately to our HR department at . Additionally please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information including bank account details.

About Innovaccer

Innovaccer activates the flow of healthcare data empowering providers payers and government organizations to deliver intelligent and connected experiences that advance health outcomes. The Healthcare Intelligence Cloud equips every stakeholder in the patient journey to turn fragmented data into proactive coordinated actions that elevate the quality of care and drive operational performance. Leading healthcare organizations like CommonSpirit Health Atlantic Health and Banner Health trust Innovaccer to integrate a system of intelligence into their existing infrastructure extending the human touch in healthcare. For more information visit .

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Key Skills

Kubernetes,FMEA,Continuous Improvement,Elasticsearch,Go,Root cause Analysis,Maximo,CMMS,Maintenance,Mechanical Engineering,Manufacturing,Troubleshooting

Employment Type : Full-Time

Experience : years

Vacancy : 1