CRM Solution Architect

Job Title - Salesforce Architect

Experience - 10+ Years

Location : Chennai

"We’re open to part-time engagements. Chennai-based candidates will be prioritized for remote part-time opportunities."

Description -

We’re looking for a visionary Salesforce Architect to lead the design, implementation, and optimization of Salesforce solutions across Sales Cloud, Service Cloud, Financial Services Cloud (FSC), Experience Cloud, and Marketing Cloud . This strategic role combines deep technical expertise with leadership to drive enterprise-wide CRM transformation. You’ll oversee platform architecture, collaborate with stakeholders, and guide the evolution of Salesforce to align with business goals.

Key Responsibilities

• Lead the end-to-end architecture and solution design for Salesforce implementations across Sales, Service, FSC, Experience, and Marketing Clouds.
• Act as the principal Salesforce Administrator, ensuring platform governance, data integrity, and security best practices.
• Serve as a domain expert in Sales Cloud and Service Cloud, translating business requirements into scalable solutions.
• Architect and implement Financial Services Cloud features tailored to client needs in banking, insurance, or wealth management.
• Design and build custom applications using Platform App Builder tools, Apex, Lightning Components, and Flows.
• Conduct deep-dive assessments of current Salesforce usage and deliver strategic roadmaps for optimization.
• Collaborate with stakeholders to define requirements, create prototypes, and validate solution approaches.
• Own the product backlog, grooming and refining user stories with clear success criteria and testing steps.
• Act as release manager, overseeing configuration and code deployments across environments.
• Supervise QA, testing, and deployment processes to ensure quality and compliance.
• Provide mentorship and guidance to Salesforce developers, admins, and consultants.
• Document architecture decisions, technical designs, and deployment workflows.
• Lead cross-functional planning and ensure alignment across workstreams and delivery teams.

Required Skills & Qualifications

Preferred Qualifications

Company Description-

Indsafri believes in the limitless potential of individuals to create and build anything imaginable. They leverage their deep industry experience and cutting-edge technology to help organizations transform for growth. They work with some of the best organizations around the world and have a global network of partners and talents. Indsafri believes that technology is at its best when it makes people smile. This is a place where with passion and intelligence, anything is possible.

Interested candidates can reach out to sowjanya.dommaraju@indsafri.com