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Client Communication Executive (WFO – Hyderabad)

Client Communication Executive (WFO – Hyderabad)

Lantrn MarketingDavanagere, IN
1 day ago
Job description

Role Overview

You will be the communication backbone of Lantrn. Your role is to keep clients happy, updated, and confident while ensuring internal teams deliver high-quality work on time. You will coordinate between design, content, marketing, and leadership to maintain smooth operations and build long-term client relationships.

Key Responsibilities

  • Maintain daily communication with assigned clients
  • Take detailed briefs and convert them into clear internal tasks
  • Coordinate with designers, editors, content writers, and marketers
  • Ensure timely delivery of all deliverables
  • Manage revisions, feedback loops, and approvals
  • Prepare weekly reports and performance updates
  • Conduct scheduled review calls with clients
  • Track all ongoing tasks, deadlines, and client requirements
  • Identify early signs of issues and escalate proactively
  • Build strong client relationships through consistency and clarity

Required Skills

  • Excellent spoken and written communication (English + Telugu preferred)
  • Strong understanding of digital marketing basics
  • Highly organised, detail-oriented, and deadline-driven
  • Ability to multitask and stay calm under pressure
  • Strong ownership and accountability mindset
  • Ability to handle client expectations professionally
  • Comfortable using WhatsApp, Google Drive, Sheets, and project management tools
  • Experience

  • 1–3 years in client servicing, account management, or coordination
  • Agency experience is an added advantage
  • Salary (Hyderabad Range)

    ₹25,000 – ₹35,000 per month

    (Depending on experience and communication quality)

    Performance Metrics (KPIs)

  • Client satisfaction score
  • On-time delivery rate
  • Number of escalations
  • Quality of briefs, reports, and follow-ups
  • Client retention
  • How to Apply

    Email your resume + portfolio (if any) to :

    📩 Email : Lokesh@lantrn.in

    Subject line :

    Application – Client Communication Executive – Your Name

  • 📞 Contact / WhatsApp : +91-7075410888
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    Client Communication • Davanagere, IN