Linux System Administrator

Role : Senior Hosting Product Specialist

About Us :

Newfold Digital is a leading web technology company serving nearly 7 million customers globally. Established in

2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, Newfold’s mission is to empower success in a connected world with a focus on helping businesses of all sizes thrive online. The company's world-class family of brands includes BlueHost, HostGator, iPage, Domain.com, A Small Orange, MOJO Marketplace, BigRock, and ResellerClub.

What you’ll do?

• Participate in 24x7 shifts
• Monitor the stability of our products with various internal tools.
• L1 / L2 Support ownership of all hosting products (cpanel / plesk / vps / cloud / dedicated).
• Handle incident response, troubleshooting and fix for various products / services.
• Handle escalations as per policies / procedures.
• Get different internal / external groups together to resolve production site issues effectively.
• Communicate clearly on tickets, phone calls made to the team about various issues.
• Exhibit a sense of urgency to resolve issues.
• Build advanced automation workflows for automating repeated issues.
• Work with our infrastructure team to deploy and maintain Linux / Windows servers using automated scripts

and a predefined runbook.

issues.

Who you are? (2-3 years of experience)

Consistently strong academic performance.

lsof, strace, ps / top / atop / dstat, grub boot config & systems rescue, fstab / disk labels, ext3 / ext4, IPtables,

sysstat (sar / vmstat / iostat etc), run-levels & startup scripts, sudo / chroot / chkrootkit / rkhunter.

using Event logs, Updates via WSUS, Terminal Services, IIS Fundamentals

Good To Have :

(mod_php, mod_fcgid, CGI, php-fpm etc), Tomcat.

Why you’ll love us.

We’ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work from-home, hybrid, or work-from-the-office environment.

Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well.

We celebrate one another’s differences . We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally.

We care about you. At Newfold, taking care of our employees is our top priority. we make sure that cutting edge benefits are in place to for you. Some of the benefits you will have : We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education / Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs.

Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold!