Presales Specialist

Job Title : Lead Pre-Sales Engineer

Location : Vadodara

Role Overview :

The Pre-Sales Engineer is responsible for converting sales-qualified leads (SQLs) into onboarded business by providing tailored solutions, designing functional and technical specifications, and ensuring a smooth onboarding experience. The role involves extensive customer engagement, industry-specific playbook development, and a deep understanding of CPaaS solutions.

Key Responsibilities :

Industry-Specific Strategy & Documentation :

• Develop industry-specific playbooks, use cases, and case studies.
• Scope customer requirements to create functional, non-functional, and technical specifications.
• Document platform changes and project manage solution delivery.

SQL Conversion & Business Onboarding :

Solution Design & Customer Engagement :

Required Skills & Expertise :

Technical & Industry Knowledge :

Sales & Solutioning Skills :

Soft Skills :

Sectoral Knowledge :

Qualifications & Experience :

Why Join Us?

If you have a passion for technology-driven sales and a knack for solution engineering, apply now to be a part of Phonon’s dynamic team!