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Senior Analyst
NKlusiveBengaluru, Karnataka, India7 days ago
Job descriptionBasic Communication Skills : The concerned person should posses basic communication skill in terms of English, Hindi and Bengali for preliminary interaction with prospective customers. Computer Navigation Skills : The concerned person should be proficient with computer navigation as he / she needs to handle applications like C Zentrix and CRM simultaneously. Flexibility & Hygiene : The concerned person should be flexible enough to stretch and accommodate as per process requirement (if required). Should be okay with rotational week off. Should maintain basic work hygiene. Mobility : The concerned adviser should be flexible to visit client’s & affiliate’s place / office for coordination & follow up whenever or wherever its required. Target Oriented - The candidate should have sales acumen and target oriented. Should be driven by incentive.
Job Description - Ancillary Services Adviser
Job Responsibility :
- Adviser needs to call on the database provided to generate leads (prospects for availing ancillary services) for our business partners.
- Qualified leads to be transferred to the point of contact of the respective business partner immediately.
- Doing aggressive follow up with the POC for feedback on the leads transferred.
- Updating database on the ‘status of the leads’ based on feedback received.
- Full Accountability on revenue generation via collection by getting cases disbursed by business partners.
- Quarterly targets need to be achieved by meeting monthly targets.
- Follow Up with ‘Prospects’ & ‘POC’ (Point of Contact of the Affiliated Company) is top most priority and it needs to be done via both telephonic conversation (primarily) & direct visits (face to face when required). Focus will be entirely on conversion.
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Senior Analyst • Bengaluru, Karnataka, India