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▷ (Apply in 3 Minutes) Area Operations Manager – Cafes (Bangalore)

Drickle (formerly BONOMI)Bengaluru, Karnataka, India

14 hours ago

Job description

About the Role :

We are looking for an experienced Area Operations Manager with a background in managing coffee chains / QSR outlets. The ideal candidate will oversee multiple café locations across Bangalore, ensuring smooth day-to-day operations, strong staff performance, and high customer satisfaction.

Key Responsibilities :

Operations Management : Oversee daily operations across multiple café outlets in Bangalore, ensuring brand SOPs are followed.
Staff Hiring & Training : Recruit, train, and manage café staff (baristas, supervisors, support staff) to maintain service standards.
Inventory & Supply Chain : Monitor stock levels, manage vendor coordination, and ensure efficient inventory usage to minimise wastage.
Store Audits : Conduct regular audits of cafes (hygiene, quality, compliance, customer service, and cash handling).
Reporting : Prepare operational reports for management, highlighting key metrics and areas of improvement.
Travel : Frequent travel across Bangalore outlets to monitor and support store teams.

Requirements :

Minimum 3–5 years of experience in operations management with a coffee chain / QSR brand.

Strong experience in staff hiring, training, and team management.

Knowledge of inventory management systems and operational audits.

Excellent leadership, communication, and problem-solving skills.

Comfortable with field travel across multiple café outlets in Bangalore.

Mandatory : Candidate must own a 2-wheeler vehicle with a valid license for intra-city travel.

Perks & Benefits :

Competitive salary + performance-based incentives.

Opportunity to work with a fast-growing coffee brand.

Career growth into regional and national operations leadership roles.

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Operation Manager • Bengaluru, Karnataka, India