As a Lead Operations Analyst, Market Administration, you will be responsible for managing the reference data for ICEs energy, agriculture and financial derivatives markets and distributing that data across multiple systems to the trading and clearing platforms. You will be responsible for ongoing product maintenance and validating reference data. You will serve as an escalation contact for real-time operations incident resolution.
Responsibilities
- Create and execute daily operations workflow processes for reference data management
- Work within team to validate change promotion in production environment and configure change sets in non-production environments
- Investigate inbound data inquiries from external and internal stakeholders and escalate as needed
- Extract and analyze product reference data using different tools (SQL, Excel, etc. )
- Construct customized methods to update product reference data according to business needs
- Work with the project team and stakeholders to configure, test and deploy new products
- Assist project management with prioritization and tracking the deployment of new product initiatives
- Assist operations with incident resolution
- As this role expands, you may directly manage staff of operations analysts, including hiring, training, and managing daily workflows to ensure operational needs are met
Knowledge and Experience
Strong written and verbal communication skillsBachelor s Degree. Business Analytics, CS or MIS or equivalent degree preferredBasic PL / SQL knowledge preferred. Moderate or advanced skills a plusMicrosoft Office (Word, Excel, PowerPoint, and Visio) - Strong Excel skills required, experience with VBA a plusGeneral interest in markets. 2-3 years of experience with banking, trading, clearing, or related industry highly preferredAbility to proactively identify, report, and attack risks to project delivery using principles of iterative managementDemonstrates strong technical aptitude and understanding of how technologies impact deliveryMust be results-oriented and self-motivatedAbility to work independently and as a part of a teamAbility to work effectively in a fast-paced, dynamic environmentAbility to effectively facilitate requirements gathering sessions, reviews and issue resolution involving multiple stakeholdersAbility to enforce change control procedures to ensure requirements changes arent ad hoc and are realized by the release team and stakeholdersExperience with object-oriented and relational databases a plusExperience with API development (particularly XML, FIXML, and / or FpML) a plusExperience working on systems with high transaction volume management a plusSkills Required
Sql, Excel