Experience and Functional Knowledge on PLM tools, Teamcenter, ENOVIA
Experience Customization, Enhancements of Catia and 3DX, Data migration, Integration within PLM platforms
Handling IT support team that helps users / supplier’s engineers when they are dealing with a technical problem.
Dealing with users, Application team and suppliers in traditional Incident management model
Competencies in Incident management, build triage for the problem management, Enhancement & development.
Knowledge in Problem solving skills using 5Ys, Six Sigma, 5D & 8D analysis.
Expert level understanding of IT Service Management frameworks and IT Operations
Strong communication, negotiation, and related skills
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Support Analyst • Chennai, Tamil Nadu, India
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