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▷ [High Salary] Application Monitoring Engineer (NOC)
KarixIndia3 days ago
Job descriptionStrong knowledge on monitoring tools (SolarWinds, Grafana, Nagios). Strong communication and incident coordination skills. Experience in Linux environments, DB (MySQL / Postgres / AeroSpike) and Queuing Systems (RabbitMQ / Nats) Good understanding of IT & Networks - TCP / IP, DNS, LAN / WAN, VPN, firewalls. Awareness of ITIL concepts. Basics of scripting languages (Shell / Python). Bachelor’s degree in Computer Science, IT, or related field. ITIL Foundation or Intermediate Certification preferred. Impactful Work : As a NOC Engineer, you’ll play a critical role in ensuring 24 / 7 uptime and performance of our core systems. Your quick response and proactive monitoring directly influence customer experience and business continuity. Tremendous Growth Opportunities : Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment : Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated.
About the Role : We are looking for a proactive and technical support Engineer to support the 24x7 monitoring and management of our production platforms. The ideal candidate will have up to 2 years of experience and a strong willingness to learn, grow, and contribute to a high-availability operational environment..
You’ll be Responsible for?
- 24x7 proactive monitoring of platforms using tools like SolarWinds, Grafana, Nagios, ELK and Netdata.
- Configuring the alerts for infrastructure, applications and databases.
- Incident tracking and handling via tools like JIRA or Freshdesk.
- Perform basic troubleshooting and escalate based on severity and defined SLAs.
- Initiate / Participate in bridge calls for critical incidents and coordinate with internal teams.
- Support in root cause analysis post-resolution.
- Assist with release / change management communication and downtime notifications.
- Document known errors in KEDB and maintain ticket hygiene
You’d have?
Education :
Why join us?
Tanla is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees.
www.tanla.com
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High Salary Engineer • India
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