Senior Solution Architect-Trust & Safety-PAN India

Senior Solution Architect-Trust & Safety Domain-Location is open

Key Responsibilities :

• Solution Design & Architecture :
• Lead the design and architecture of comprehensive Trust & Safety solutions, incorporating a range of technologies including AI / ML, data analytics, workflow automation, and third-party integrations.
• Develop and maintain a deep understanding of our company's product and service offerings related to Trust & Safety.
• Translate complex client requirements and industry challenges into robust and scalable technical solutions.
• Ensure solutions are designed with a focus on effectiveness, efficiency, user experience, and adherence to privacy and ethical guidelines.
• Create and present solution blueprints, diagrams, and technical documentation.
• Proactive Pitch Development :
• Identify emerging trends and opportunities within the Trust & Safety domain.
• Proactively develop and articulate compelling value propositions and solution concepts for potential clients.
• Collaborate with sales and business development teams to create tailored presentations and demonstrations that showcase our capabilities.
• Build and maintain a repository of reusable solution components and pitch materials.
• RFP / RFI Response Management :
• Lead the technical response to RFPs, RFIs, and other client solicitations related to Trust & Safety.
• Thoroughly analyze RFP requirements and develop a winning solution strategy.
• Write clear, concise, and persuasive technical proposals, ensuring accuracy and completeness.
• Coordinate with internal stakeholders (e.g., product, engineering, legal, security) to gather necessary information and ensure alignment.
• Manage timelines and deliverables for technical proposal components.
• Client Engagement & Technical Expertise :
• Serve as a primary technical point of contact and subject matter expert for clients and internal teams on Trust & Safety solutions.
• Conduct discovery workshops and meetings to understand client needs and challenges.
• Deliver technical presentations and demonstrations to diverse audiences, including C-level executives and technical teams.
• Build and maintain strong relationships with key client stakeholders.
• Thought Leadership & Collaboration :
• Stay abreast of the latest advancements, best practices, and regulatory changes in the Trust & Safety field.
• Contribute to the development of white papers, blog posts, and other thought leadership content.
• Collaborate with product and engineering teams to provide feedback and influence the roadmap based on market needs and client interactions.
• Mentor and share knowledge with other team members.

Required Skills and Qualifications :