EMM Intune
Key responsibilities :
- Policy and compliance : Configure and manage security policies compliance settings and app protection policies for devices and applications across platforms like iOS Android .
- Device management : Oversee the enrollment and lifecycle management of mobile devices using tools like Apple Business Manager Samsung KNOX Android Zero Touch .
- Application management : Deploy manage and configure applications including corporate and third-party apps on managed devices.
- Security : Implement and enforce security standards such as encryption authentication and remote wipe capabilities and protect corporate data on mobile devices.
- Integration : Integrate Intune with other Microsoft 365 services such as Entra ID for conditional access and other third-party solutions.
- Technical support : Provide L1 / L2 or L2 / L3 support for user enrollment device and app issues and troubleshooting escalated problems.
- Automation : Develop and maintain scripts for automating routine tasks and assist in the development of onboarding processes.
- Documentation : Create and maintain technical documentation knowledge bases and operational procedures.
Required skills and experience :
Microsoft Intune : Deep knowledge and proven experience with Intune is essential.Mobile OS : Strong understanding of iOS Android operating systems.Microsoft 365 : Experience with Microsoft 365 Entra ID (Azure AD) and related services.MDM / MAM : Experience with Mobile Device Management (MDM) and Mobile Application Management (MAM) principles.PowerShell : Familiarity with scripting particularly PowerShell for automation.Security : Knowledge of security best practices vulnerability management and data protection.Troubleshooting : Ability to troubleshoot and resolve technical issues related to device management and mobile applications.Communication : Excellent written and verbal communication skills for documentation and user support.Employment Type : Full Time
Experience : years
Vacancy : 1