Lead Technical Documentation Specialist

About Client :

A leading global information technology, consulting, and business process services organization, the company delivers innovative solutions that enable clients across industries to thrive in the digital era. With a strong focus on technology-driven transformation, it helps enterprises harness the power of cloud, AI, automation, and analytics to achieve operational excellence and sustainable growth. Backed by decades of expertise and a workforce spread across more than 50 countries, the company is recognized for its commitment to innovation, quality, and customer satisfaction.

Job Title : Technical Writer

Location : Pan India

Experience : 10+ yrs

Employment Type : Contract to hire

Work Mode : Remote

Notice Period : Immediate joiners

Job Description : -

Responsibilities :

• Lead the strategy and execution of task design and instruction creation for GenAI programs, establishing best practices and templates.
• Collaborate deeply with Product Areas to understand their data needs, define clear task requirements, and provide expert consultation on task design.
• Design, write, and iterate on high-quality rater instructions and guidelines that are clear, concise, and minimize ambiguity to ensure high-quality data output.
• Develop and implement an internal training program and comprehensive knowledge base on task design principles and best practices to empower Product Areas.
• Transform complex and often ambiguous technical information from engineers and researchers into effective rater task designs. Author, edit, and maintain a range of technical documents, including in-depth task design guides, instruction templates, and Quality Control (QC) rubrics. Act as a pilot user for new workflows, refining instructions based on practical application.

Minimum qualifications :

Preferred qualifications :