About the job
Job Title : Virtual Front Desk Assistant
Location : Majura Gate, Surat, Gujarat
Position Type : Full-Time
Salary Range : Up to ₹27,000 per month
Work Location : Majura Gate, Surat, Gujarat
- Fluent English Proficiency Required
Why Join Us
Looking for a dynamic, rewarding career with opportunities to grow Join The Virtual Management , a leading provider of management services for short-term and long-term rentals across the UK, US, and UAE! As a member of our team, you'll be an integral part of a global hospitality network, ensuring guests have unforgettable stays with top-notch service. We're not just offering a job – we're offering a chance to build a career with a forward-thinking, supportive team that values your contributions and fosters career growth.
Key Responsibilities :
Guest Experience Excellence : Handle guest check-ins and check-outs with professionalism and a personal touch.Customer Support : Quickly respond to guest inquiries, resolve concerns, and provide clear, accurate information about services, amenities, and local attractions.Team Collaboration : Work closely with our rental staff to ensure a seamless experience for our guests.Problem Solving : Maintain a calm, empathetic demeanor while addressing guests' needs and providing solutions.Qualifications :
Fluent in English (both written and spoken)Prior customer service experience is a plusEnthusiastic about delivering exceptional guest serviceComfortable using basic computer tools and virtual communication platformsBenefits :
Attractive Salary : Earn up to ₹27,000 per monthGrowth Opportunities : Access career advancement with comprehensive training and developmentGlobal Exposure : Be part of an international network managing properties in the UK, US, and UAEAdditional Perks : paid time off, overtime pay, shift allowances, and performance bonusesFlexible Work Environment : Enjoy a variety of shift options and a team-focused, collaborative atmosphereShift Timings :
Day Shift : 10 : 00 AM – 08 : 00 PMNight Shifts : 06 : 30 PM – 04 : 30 AM | 09 : 30 PM – 06 : 30 AM6 Days a Week with a weekly off scheduled on weekdaysAbout Us :
Virtual Management is an innovative management service provider founded in 2021. Specializing in maximizing returns for short-term and long-term rental properties listed on major platforms like Airbnb, Vrbo, and Booking.com, we manage properties in key global markets, including the UK, US, and UAE. Our expert team is dedicated to offering exceptional service to both clients and guests, ensuring seamless experiences and satisfaction.
Why You'll Love Working with Us :
Innovative Culture : We nurture creativity, embrace new ideas, and encourage growth through collaboration.Career Growth : We're committed to your success with ongoing training and development programs.Diverse & Inclusive : We celebrate diversity and foster an inclusive, welcoming environment for everyone.Work-Life Balance : Enjoy flexible scheduling and a healthy work-life balance.Positive Company Culture : A culture that values teamwork, respect, and mutual support.If you're passionate about delivering world-class customer service, join our team at The Virtual Management . We provide a unique, dynamic work environment where your skills will be valued, and your growth is supported.
How to Apply :
Send your resume to [HIDDEN TEXT] and join us in redefining guest experiences globally.
We can't wait to hear from you!
Skills Required
Fluent In English