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Senior Technical Architect(Salesforce) – AWS Lambda

Gravity Infosolutions, Inc.Kollam, IN

1 day ago

Job description

Job Title : Senior Salesforce Technical Architect (AWS Lambda)

Experience : 8+ Years

Type : Contract

Duration : 480 Hrs (2.5 months+ Extendable)

Location : Remote

Shift Timing : IST over lapping US Time

Job Description : Required Skills

Strong hands-on expertise in AWS Lambda
Experience with Amazon Connect and Amazon Lex
Strong knowledge of Salesforce Service Cloud Voice (SVC)
Solution architecture experience for AWS-based voice / contact center solutions
Ability to work with business analysts and developers to design scalable solutions
Jira backlog ownership and technical leadership experience preferred

Responsibilities

Own the solution architecture for the contact centre transformation project

Define and implement technical strategy involving AWS and Service Cloud Voice

Work closely with stakeholders, business analysts, and developers

Ensure best practices, code quality, and seamless AWS integration

Support deployment and stabilization phases

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Technical Senior Technical • Kollam, IN

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