Chief Operating Officer

Job Description : COO – Hotel Division

Role Overview

The COO for the hotel division will provide strategic leadership and operational oversight to drive business growth, with a focus on sales expansion and franchising initiatives. This senior executive role demands a strong background in hotel operations, business development, and franchise management to elevate the company’s market presence and financial performance.

Key Responsibilities

Develop and execute strategic plans to grow the hotel division through direct sales, franchise partnerships, and market penetration.

Lead day-to-day operations ensuring efficiency, quality service delivery, and financial performance.

Identify and negotiate franchise opportunities, ensuring compliance with brand standards and contractual obligations.

Foster strong relationships with franchisees, partners, and key stakeholders to maximize revenue and brand value.

Collaborate with finance, marketing, and operations teams to align resources and strategies for growth and profitability.

Monitor market trends, competitor activity, and customer feedback to adapt business strategies and improve offerings.

Oversee recruitment, talent development, and organizational culture to build a high-performing team.

Represent the company at industry events, conferences, and networking forums to enhance visibility and business opportunities.

Qualifications & Skills

Proven leadership experience as Cluster or Unit General Manager or similar senior executive roles in the hotel or hospitality sector.

Demonstrated success in driving sales growth and managing franchise operations.

Strong negotiation, communication, and stakeholder management skills.

Strategic thinker with capability to translate vision into actionable plans.

Financial acumen with experience managing budgets, forecasts, and P&L.

Bachelor’s or Master’s degree in Business Administration, Hospitality Management, or related field preferred.

Willingness to travel as required for business development and franchise oversight.