Oracle Arcs

Job Title : Oracle ARCS Consultant Job Type : Fulltime

Responsibilities :

Liaise with client application lead for day-to-day activities.

Work in L2 support and Enhancements for issues related to Oracle ARCS

Tickets tracking, resolving and SLA management

Suggest Best Practices & improvements in the current ARCS landscape

Attend all internal and client meetings.

Coordinate with other teams, business users, Vendor (e.G. Oracle)

Help in patching and monthly closure activities.

Documenting and Maintaining SOPs and KEDB

24x7 support for P1 issues.

Raise risks / issues (if any) on time.

Skills & Experience Required :

10+ years of hands-on experience in L2 Application Support and Enhancements for Oracle ARCS

Well versed in with ARCS Architecture and Business processes of Reconciliation, Transaction Matching

Experience in understanding current architecture and providing improvement suggestions

Hands on experience in resolving tickets and meeting SLAs

Excellent communication skills

Ready to work 3pm to 12 midnight IST shift