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Technocrat Horizons - Business Analyst

Technocrat HorizonsHyderabad

30+ days ago

Job description

Behavior & Character Attributes Required :

User-Focused Empathy : You naturally understand our customers' needs and view things from their perspective, always striving to create impactful solutions.
Team Player & Relationship Builder : You're great at building strong, trusting relationships with both colleagues and clients, fostering open communication.
Positive Problem Solver : You maintain a positive attitude and always look for solutions, even when faced with difficulties.
Proactive & Forward-Thinking : You anticipate client needs and potential issues, always thinking a step ahead.
Analytical & Creative Thinker : You're skilled at breaking down problems and finding innovative, effective solutions.
Attentive Listener : You actively listen to truly understand others, which is vital for effective collaboration and problem-solving.
Organized & Detail-Oriented : You work systematically and keep your documentation clear and tidy, showing attention to detail.
Eager to Learn & Adapt : You actively research global tech trends, always seeking new knowledge to keep us :
Client & Requirement Management : Conduct sessions with clients and sales teams to gather requirements, define user stories, and propose tailored solutions aligned with business goals.
Project & Process Oversight : Manage project scope, timelines, and sprints; coordinate stand-ups, retrospectives, and ensure quality deliverables.
System & Workflow Documentation : Help design, document, and maintain system processes while facilitating smooth implementation of changes.
Team Coordination & Conflict Resolution : Guide development teams, support effective internal communication, resolve conflicts, and remove project obstacles.
Client Relationship & Communication : Build and maintain strong client relationships, serving as the key contact to understand goals, challenges, and deliver consistent value.
Account & Performance Management : Oversee client accounts, ensure satisfaction and retention through regular reviews and collaboration with internal teams.
Growth & Business Development : Identify upsell / cross-sell opportunities, drive new business through referrals, and support backlog grooming with product owners.

What you need to Bring :

Experience : You've worked before as a Business Analyst or in a similar position.

Tech Know-How : You understand software products, their features, and related services.

Communication Skills : You can explain complex ideas clearly, both when speaking and writing (including technical documents).

Agile & Scrum Familiarity : You're comfortable with Agile and Scrum ways of working.

Tool Proficiency : You know how to use project management tools.

Documentation Expertise : Proficient in creating and managing BRDs, FRDs, user stories, use cases, and process flow diagrams.

Organizational Strength : Strong organizational, time management, and multitasking skills to manage competing priorities efficiently.

Good to Have :

Certified in Business Analysis : Holding a certification like CBAP or CCBA is a plus.

Industry Software Knowledge : You're familiar with software and tools specific to our industry.

Data Analysis Skills : You can analyze data to find useful business insights and are good with data visualization tools.

Client Interaction Experience : You have experience working directly with clients.

SQL Knowledge : You know how to use SQL or other data querying languages

(ref : hirist.tech)

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