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Lead Consultant
Lead ConsultantEmergys • rajahmundry, India
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Lead Consultant

Lead Consultant

Emergys • rajahmundry, India
9 days ago
Job description

Key Responsibilities :

  • Will lead team ServiceNow HRSD developers and Testers
  • Support and maintain all technical aspects of ServiceNow platform.
  • Design and Develop OOTB and custom application on ServiceNow platform with primary focus on HRSD development
  • Owns the requirement gathering sessions collaborating with various stakeholders.
  • Customer and internal Demos
  • Conduct technical training sessions for team members
  • Convert user stories into technical solutions.
  • Possess the ability to work independently with minimal management supervision
  • Testing of new and existing functionality
  • Documentation of new and existing process
  • Train end users / stakeholders

Skills Required :

  • 8-10 years of experience of IT including 8+ yrs in ServiceNow developing application using ServiceNow platform (Development & administration)
  • Must have a lead a team in technical capacity
  • Experience in implementation of ServiceNow HRSD modules - Case mgmt, Lifecycle Event mgmt, Agent workspace, Virtual Agent, IntegrationHub spokes for HRSD (Adobe spoke for document mgmt, SAP Success Factor spoke etc..), Employee document Management, Employee Center portal
  • Integrations with other HR / recruitment tools like HCM, Workday.
  • Notifications, Surveys, Reports and Dashboards
  • Prepare Design / Architecture, review solution with Product owners, developing PoC's
  • Code review / best practices review /
  • Mentor junior developers
  • Requirement gathering, consulting skills and client communication.
  • Experience in leading Client workshops with customers across HR business units
  • Experience creating HRSD workshops decks and HRSD workbooks for the client to be able to fill out requirements post workshops
  • Ability to listen, interpret, strategize and consult on HR processes and map them to HRSD capabilities and solutions
  • Must have Certifications :

  • CIS-HRSD; CIS-ITSM; CAD
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    Lead Consultant • rajahmundry, India

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